Ombudsman found bank wrongly rejected 34% of complaints last year, with NatWest and HSBC close behindMonzo has wrongly denied refunds to thousands of fraud and scam victims, the Guardian can reveal.The digital-only bank wrongly rejected more than 1,000 fraud and scam complaints that were closed last year alone, according to data from the Financial Ombudsman Service (FOS). Continue reading...
Več na: https://www.theguardian.com/money/2026/feb/07/monzo-natwest-hsbc-refunds-fraud-scam-fos-ombudsman